Delivery Policy videos below
Thank you for choosing our online dispensary for your medical marijuana needs. We strive to ensure a smooth and reliable delivery process for all our customers. Please take a moment to familiarize yourself with our delivery policy to understand the guidelines and expectations regarding the shipment of your order.
1. Shipping Eligibility:
We offer worldwide shipping services, allowing customers from various locations to access our medical marijuana products. However, it’s essential to note that shipping regulations and restrictions may vary by country and region. Before placing an order, please ensure that medical marijuana is legal in your jurisdiction and that you comply with any applicable laws or regulations.
2. Discreet Packaging:
We understand the importance of privacy when it comes to medical marijuana delivery. All orders are packaged discreetly, without any branding or labeling that may indicate the contents. Our packaging is designed to ensure that your order arrives safely and maintains confidentiality throughout the delivery process.
3. Processing Time:
Once your order is placed and payment is successfully processed, our team will begin processing and preparing your package for shipment. Please allow 1-2 business days for order processing, excluding weekends and holidays. During peak seasons or special promotions, processing times may be slightly longer. We appreciate your patience during these times.
4. Shipping Methods and Carriers:
We utilize reputable shipping carriers to ensure the safe and timely delivery of your medical marijuana products. The specific shipping method will depend on your location and the available options. We may use a combination of express shipping, ground shipping, or other reliable methods to fulfill your order.
5. Estimated Delivery Time:
The estimated delivery time will depend on several factors, including your location, shipping method, and any potential customs or import procedures. While we strive to provide accurate estimates, please note that unforeseen circumstances such as weather conditions, customs delays, or logistical issues may affect the actual delivery time. Once your order is shipped, you will receive a tracking number that you can use to monitor the progress of your shipment.
6. Customs and Import Duties:
For international shipments, please be aware that customs and import duties may apply. These charges are the responsibility of the recipient and may vary depending on the destination country’s regulations. It is your responsibility to understand and comply with any applicable customs requirements and to pay any associated fees or taxes.
7. Delivery Issues and Support:
In the rare event that you encounter any issues with your delivery, such as a damaged package or a missing item, please contact our customer support team immediately. We will investigate the matter and work towards resolving any problems promptly. Your satisfaction is our top priority, and we are committed to ensuring a positive delivery experience for you.
We hope that this delivery policy provides clarity regarding our shipping procedures and guidelines. If you have any further questions or require additional assistance, please don’t hesitate to reach out to our customer support team. Thank you for choosing our online dispensary, and we look forward to serving you with the highest quality medical marijuana products and reliable delivery service.